Cyan is now part of Ciena

Privacy Policy

Your privacy is important to Cyan, Inc. (“Cyan”). This Privacy Policy only explains the use of your information that is collected by, or entered by you into, Cyan’s web site at (the “Site”). Information that is provided to Cyan through any other means may be subject to different policies.

This Privacy Policy is hereby deemed incorporated into the terms of use on the Site (“Terms of Use”) which can be viewed at All capitalized terms that are not defined herein shall have the meaning set forth in the Terms of Use.


The Information Provided and Collected

The term “Provided Information” shall mean information that you provide to Cyan through the Site including, without limitation, information that you enter on a registration form; a request for information; a request for access to the Portal; a registration for an event; or an order form. Cyan does not consider Provided Information to be personally identifiable information.

The term “Technical Information” shall mean information that is automatically collected using Cyan’s servers and cookies when you visit the Site including, without limitation, the type of browser you are using, the type of operating system you are using, the date/time of your visit, your IP address or, where applicable, the IP address of your Internet service provider, and/or navigational and Site use information (such as which pages you visit and if you experienced any errors).

Provided Information and Technical Information are collectively referred to as “Information.”


The Site uses cookies to collect Technical Information. A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer or mobile device. A cookie allows the Site to distinguish you from other visitors to the Site so that the Site can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number. Some of the cookies are managed for Cyan by third parties subject to the Service Providers information set forth below.

Cyan’s system will issue a cookie as soon as you visit the Site unless you have adjusted your browser setting to refuse cookies. If you do not want Cyan to attach a cookie, then you must choose to disable cookies on your browser, which you may do at any time. If you disable cookies on your browser, some elements or parts of the Site may not work fully.

Certain countries may require Cyan to obtain your consent before using or storing cookies (or similar technologies) on your computer or mobile device. This Privacy Policy provides you with clear information about the cookies and Cyan’s purposes for using them. By continuing to use this Site, you are agreeing to Cyan placing cookies on your computer in order to analyze how you use the Site. If you do not consent to Cyan’s use of cookies, then you must change the settings on your browser or not use the Site.

How Cyan Uses Your Information

Cyan will use your Provided Information in the ordinary course of Cyan’s business with you. Example of Cyan’s ordinary course of business include, without limitation, responding to your inquiries; processing a request; providing you with access to the Portal; or placing an order. Cyan may also use your Provided Information to contact you about Cyan’s products and services.

Cyan will use the Technical Information for Cyan’s internal business purposes including, without limitation, to provide Cyan with anonymous statistics on how the Site is used, to help Cyan measure any Site errors, to enhance the Site, to improve Cyan’s products and Services, and for Cyan’s marketing purposes. The Technical Information may also be used via cookies to improve your individual experience with the Site.

Cyan may share any of your Information with Cyan’s offices throughout the world subject to this Privacy Policy.

Cyan will share your Information with third parties throughout the world solely for the purposes of such third parties providing services to Cyan (“Service Providers”). Such Service Providers are prohibited from using your Information other than to provide services to Cyan. Notwithstanding anything herein, Cyan reserves the right to use and disclose anonymous data to third parties in its discretion. Other than as set forth herein, Cyan will not share, rent or sell your Information to a third party.

Cyan may disclose your Information without notice to you if, in Cyan’s reasonable business judgment, such disclosure is necessary (a) to comply with applicable laws or to respond to subpoenas, warrants or regulatory requirements, or (b) to protect or to defend Cyan’s rights or property.

Processing or Transfer to Other Countries

Your Information may be processed by Cyan or Service Providers in the country in which it was collected or entered (“Original Country”). Cyan or Service Providers may transfer your Information to countries other than the Original Country. Such other countries may have different data protection laws than the Original Country and you expressly agree to such processing and transfer.

Collection of Information by Third-Party Sites and Sponsors

The Site may contain links to other sites or third parties whose information practices may be different than those set forth herein. You should consult the other sites' privacy notices as Cyan has no control over information that is submitted to, or collected by, these third parties.

Our Commitment to Security

Cyan employs a variety of security technologies and procedures designed to help prevent unauthorized disclosure of, access to, or use of Information that Cyan collects or receives online. However, Cyan cannot guarantee the security of your Information.

How to Contact Us

If you have any questions or concerns about the Privacy Policy for Cyan or its implementation, you may contact Cyan at or write to Cyan at the following address:

Cyan, Inc.
Attn: Legal
1383 N. McDowell Blvd, Suite 300
Petaluma, CA 94954

Upon written request by you, Cyan will provide you with access to your Provided Information and offer you a chance to correct such information.

Revisions to this Privacy Policy

Cyan reserves the right to revise this Privacy Policy or any part of it from time to time without notice to you. Changes to this Privacy Policy may affect Information provided to Cyan before the revised Privacy Policy. Please review the Privacy Policy periodically for changes.